Head of Quality - Beauty

About us

Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re driven by progress and thrive on the challenge of relentless improvement. We’re growing fast and our ambition is huge – more products, more locations and more people. We push the boundaries of what others have defined as possible. Our engineering approach starts with different thinking. Then we continuously refine our ideas – unwilling to compromise and driven by an obsession for finding a better way. Today we employ more than 5,800 people around the world in software engineering, mechanical engineering and science-related roles.

This is a pivotal role in the product journey ensuring that quality is embedded throughout the product development process - from initial concept to final production. Our methods predict and prevent issues, enabling Dyson products to be reliable and satisfying to our owners.

About the role

The Head of Quality – Beauty is a key role within the Quality and Product Safety team.  Reporting to the Chief Quality Officer, this role is responsible for quality leadership in ensuring end to end quality management of the Dyson Haircare product range. The responsibility of this role is throughout the full product lifecycle from overseeing the early project quality planning & product/project risk assessment to managing the deliverables and health during builds, ramp-up and lifecycle along cross functional of category, engineering & operations.

As a key people leader, you will develop your teams’ capabilities in line with the long-term business needs: recruiting, coaching, and developing our people. You will create and drive forward the department’s long-term vision, including annual goals and objectives, and take accountability for the quality and timeliness of your teams’ delivery.

As an influential and trusted Quality leader, the Head of Quality - Beauty is a role model for the Dyson values; an exceptional collaborator who fosters a high-performance culture within their teams.

Some of the key responsibilities could include:

• Team Leadership: Build and lead a team of skilled professionals, providing clear guidance, mentorship, and support to drive their professional growth.

• Functional Strategy: Develop and execute the Product Quality strategy for the haircare range of products, aligning it with the overall business objectives, as well as managing budgets accordingly. Lead with vision and passion, inspiring your team to embrace and drive change. Influence the broader organizational strategy with a forward-thinking approach.

• Functional Management: Develop and manage budgets, timelines, and resources to support successful and timely delivery of projects. Identify and mitigate risks to minimize project delays. Attract, recruit and retain talent. Manage performance and develop our people.

• Collaborator: You will build strong relationships within and outside of Quality and Product Safety. Collaborating with your peers in other Quality groups, and within the Beauty Product Unit and Project Leadership Teams (PLTs) is a vital part of this role.

• Influencer: You will have strong stakeholder engagement, be able to represent Quality and Product Safety and influence at multiple layers, specifically with Dyson Leadership including the President of Beauty and the VP of Engineering.

• Highly Accountable: Accountable for the team’s delivery of the quality goals alongside product milestone timelines, ensuring they are always delivered with high levels of quality & technical rigor. Provide sound leadership and guidance to your team.

About You

• A degree in a relevant engineering or science discipline.

• Leadership experience in a high pace engineering/operations/quality environment ideally having managed teams in an international organization.

• Extensive experience in strategic planning, support of high-profile projects, with proven management of complex issues, projects and tasks under strict timelines.

• A strong ability to lead, inspire and instill a high-performing culture across multi-functional teams.

• Fearless communicator, influencer, decisive mindset and inclusive.

• Conversant in different technical disciplines to credibly understand and articulate risks/ benefits/ opportunities throughout the product development journey. 

• Able to present and communicate complex information simply to a variety of audiences including senior and non-engineering stakeholders. 

• Motivated by driving continuous improvement programs and application of Lessons Learnt mindset.

• Willingness to challenge the status quo and relentlessly drive continuous improvement.

• Commercially minded, financially savvy, able to get best value from the product, process & business 

• Experienced practitioner of Quality tools and methodologies, such as: Critical to (safety, satisfaction, reliability), FMEAs, Statistical Process Control, Control Plans, 8D/CAPA, 6Sigma.

Benefits

Dyson Singapore monitors the market to ensure competitive salaries and bonuses. Beyond that, you’ll enjoy a transport allowance and comprehensive medical care and insurance. But financial benefits are just the start of a Dyson career. Professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to fuelling and realising ambition.

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Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.